LEGAL NOTICE
Last updated: 30/12/2025
1. Who manages this website?
In compliance with Article 10 of Law 34/2002 on Information Society Services and Electronic Commerce (LSSI), we inform you of the identifying data of the owner of this website:
Owner: Natural person
Responsible: Enrique Garcia
Country of residence: Spain
Contact email: [email protected]
This website aims to provide information and emotional support tools through artificial intelligence. The domain tellmeaproblem.org belongs to the owner indicated above.
2. What does this document regulate?
This Legal Notice establishes the rules for accessing and using tellmeaproblem.org, as well as defining the relationship between the platform and its users. By browsing this website, you accept these conditions.
3. What do we offer?
TellMeAProblem provides you with various emotional wellness resources based on artificial intelligence and Cognitive Behavioral Therapy (CBT) techniques:
- Automated analysis of thoughts and cognitive patterns
- Educational material on mental health
- Reflection and self-awareness exercises
- Articles and resources on psychological well-being
- Personalized self-care suggestions
4. Terms of use
The conditions governing the use of TellMeAProblem are detailed in this document and in the specific Terms and Conditions of the service.
These conditions may be updated at any time. The date of the last modification appears at the top of this page. We suggest you save a copy for your reference.
5. Your personal data
The personal information you provide will be processed according to our Privacy Policy, respecting the European Union General Data Protection Regulation (GDPR) and applicable data protection legislation.
6. Use of cookies
We use our own and third-party cookies to optimize your experience, study browsing patterns, and adapt content. Details are available in our Cookies Policy.
7. Platform access
Browsing TellMeAProblem is free. You will only have to bear your internet provider's connection costs.
Some features may require you to accept additional conditions or follow specific instructions before you can use them.
8. Code of conduct
By using TellMeAProblem you commit to responsible use. The following is not permitted:
- Carry out illegal activities or those against morals and public order
- Share discriminatory, violent, illegal pornographic content or content that incites hatred
- Damage our computer systems or those of third parties
- Spread viruses or malicious software
- Access others' accounts or manipulate other users' information
- Impersonate another person or entity
- Copy or redistribute website content without permission
- Collect data to send unsolicited advertising
- Use information to practice as a mental health professional without qualifications
9. Service limitations
TellMeAProblem content is purely informational and guidance-oriented. It does not replace consultation with a qualified mental health professional.
We cannot guarantee:
- That the service will work without interruptions or errors
- Immediate correction of any failure
- The absence of viruses on our servers
- That information is always accurate or up-to-date
- That AI responses are suitable for each particular situation
10. External links
Our website may include links to third-party pages. We have no control over that external content, so we assume no responsibility for it.
If we detect that any link leads to illegal or inappropriate content, we will remove it immediately and, if appropriate, inform the authorities.
11. Copyright and intellectual property
All TellMeAProblem content (texts, design, code, graphics, logos, algorithms, etc.) is protected by intellectual and industrial property rights.
This material is protected by Spanish and international legislation, as well as international treaties signed by Spain.
It is prohibited to reproduce, distribute, or publicly communicate any content from this website for commercial purposes without our express authorization.
12. Website changes
We may modify, add, or remove TellMeAProblem content and features at any time without prior notice.
13. Service duration
TellMeAProblem operates indefinitely, although we reserve the possibility of suspending or closing the service when we consider it necessary.
14. Applicable law and competent courts
This Legal Notice is governed by Spanish law. Any dispute will be resolved by the courts of the user's domicile.
15. Communications
Communications between TellMeAProblem and users will be made through the email: [email protected]
Any notification sent through these means will be considered valid and effective.
16. Validity of clauses
If any part of this Legal Notice is declared invalid by a court, the other clauses will remain fully valid.
17. Reservation of rights
Not exercising any right contained in this document at any given time does not mean we waive it. We will only waive expressly and in writing.
18. Scope of the term "Website"
When we mention "Website" or "platform" in this document, we refer to tellmeaproblem.org in its current version and any future version.
19. Your acceptance
During registration you must confirm that you accept this Legal Notice and the Terms and Conditions. Without this acceptance you will not be able to use our services.
20. Underage users
If you are a minor, the use of this website must be supervised by your parents, guardians, or legal representatives, who will be responsible for ensuring that the content is appropriate for you.